FREQUENTLY ASKED QUESTIONS
Learn more about useful information before booking with us.
Reservations, Payments & Policies
Which credit cards are accepted at The Marine?
Do you accept cash payments?
All our hotels operate on a cashless system. To ensure a quick and secure payment process, we accept major credit cards, debit cards, and contactless payments.
All our hotels operate on a cashless system. To ensure a quick and secure payment process, we accept major credit cards, debit cards, and contactless payments.
Gift vouchers can be purchased directly on our website. Vouchers can be used for stays, dining experiences, or spa treatments and are delivered digitally.
Is breakfast included in the room rate?
Our rates include both the continental and English breakfast options, which can be enjoyed in the resturant or in your room.
Arrival, Departure & Parking
What are the check-in and check-out times?
Is parking available at the hotel?
Complimentary secure parking bays are available on site for hotel guests.
Room Amenities & Families
Do you offer babysitting services?
Professional babysitting services are available and can be arranged through reception. We recommend requesting this service prior to your arrival to ensure availability.
Are extra beds or baby cots available in the rooms?
Baby cots are complimentary, and extra beds can be accommodated in select Luxury Double Rooms with Balcony, Luxury Sea Facing Rooms and Premier Suites at a surcharge.
Do you have interleading rooms for families?
Interleading Double Non-Sea Facing Rooms are available.
Are special dietary requests accommodated?
We cater to gluten-free, vegetarian, vegan, and special dietary requests when advised prior to arrival.
Dining & Culinary Experiences
Is it necessary to reserve a table at The Pavilion Restaurant?
Hotel Facilities, Pools & Wellness
Does the hotel have a swimming pool?
The Marine features a heated pool set between 24°C and 26°C year-round.
Do you have an on-site spa?
Do you have an on-site gym or fitness studio?
We have a fully equipped on-site fitness studio available for guest use.
Is there an on-site hair salon?
While there is no hair salon on site, several boutique salons are within short walking distance.
Is Wi-Fi available at the hotel?
High-speed complimentary Wi-Fi is accessible throughout all guest rooms, suites, and public areas.
Does the hotel have an on-site boutique?
Does the hotel have backup generator power?
Location, Transportation & Shuttles
Which is the nearest airport to The Marine?
Where is The Marine located?
The Marine is perched on the cliff path in Hermanus along the Whale Coast.
Address: Main Road, Hermanus
Do you offer an airport shuttle service?
Do I need my own vehicle in Hermanus?
A vehicle is not strictly necessary. The hotel is within walking distance of central Hermanus shops and cafes, and our Travel Desk can arrange local transfers, day tours, and car rentals.
Where are the nearest shopping centers?
Hermanus Station Shopping Centre is 550 meters away, and Whale Coast Mall is 3.9 km from the hotel.
Local Activities, Whales, Golf & Weather
When is the best time for whale watching in Hermanus?
The best time for land- and ocean-based whale watching is from June/July through mid-November, with peak whale activity between August and September.
Are there golf courses nearby?
Four excellent golf courses are located within 40 km:
- Hermanus Golf Club (Top 100): 2.0 km
- Arabella Golf Estate (Top 100): 25.2 km
- Kleinmond Golf Course: 34.5 km
- Caledon Golf Course: 39.5 km
Are nearby beaches safe for swimming?
Hermanus features several pristine swimming beaches:
- Langbaai Beach: 3.8 km
- Voëlklip Beach: 4.5 km
- Grotto Beach (Blue Flag): 5.2 km
